As society is becoming ever more violent and aggressive,
employers need to look at ways of eliminating the causes of these problems and
protecting their employees from verbal or physical abuse.
Our fully trained professional team, who have had a wide and
varied experience in the police and security services, can assist you with
conflict management and safety training.
These courses are designed by our consultants to meet the
precise needs of each client for each set of circumstances and
location.
Our consultants meet with the client and evaluate the present
situation and, working with the client, suggest and plan a training programme
that best matches their expected outcomes.
Following the training a Training Feedback Report covering
quality of training, delegate feed-back, trainer feed-back and recommendations
is forwarded to the client.
We are also able to review security and personnel arrangements
and assist the client in improving these arrangements.
Areas that can be incorporated into the training
include:
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Management reviews and strategic support
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Reviewing and preparing policy and strategy
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Assessing and reducing risk
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Training needs analysis
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Monitoring and evaluation
Tailoring training and conflict issues
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Personal safety awareness
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Avoiding and managing conflict
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Conflict resolution
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Separation skills
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Escorting and holding techniques
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Rescue techniques
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Incident and post incident management
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One to one and group conflict restoration
Dealing with the tough stuff
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